For plumbing & HVAC shops · Part of the IB365 family

The after-hours call.
Answered. Booked. Confirmed.

A homeowner calls at 11 pm with a burst pipe or a dead furnace. FrontDesk picks up, books the job onto your calendar, and texts them a confirmation — on your own local number. Built for plumbing and HVAC shops. Live in about ten minutes. Flat plans from $99 a month.

Start at $99/mo Try the live demo
Own local number in about ten minutes Business texting in 24–48h No contract
FrontDeskIncoming call · 9:47 PM
(916) 555-0148
After hours — you're on another job
30 seconds · turn your sound on
FrontDeskon the call
Booked while you worked.
Tomorrow · 10:00 AM
Kitchen sink — leak
BOOKED
Confirmation texted to the customer

Built for plumbing and HVAC shops — and every trade that lives on the phone

Plumbers Electricians House cleaners HVAC Salons & spas Contractors
The problem

A missed emergency call is a job walking to the next shop.

You're under a sink or on a roof with a condenser — you can't answer. So the homeowner hangs up and calls the next plumber or HVAC company on the list. That's not a lost call. That's a lost job, a lost repeat customer, and the review they'd have left.

Voicemail doesn't work. Most callers won't leave one — they just dial the next guy.
After hours is dead air. The 11pm “my furnace is out” call goes to whoever picks up — and emergency work pays best.
A receptionist costs a fortune. $2,000–$3,500 a month — and they still go home at five.
The fix

FrontDesk picks up every time — and books the job on the spot.

It talks to your customer like a person, puts the job on your calendar, texts them a confirmation, and leaves you a note. Your own local number, live in about ten minutes, from $99 a month. You just show up to the work.

24/7
always answered
0
missed calls
~10 min
to go live
What it does

Not a phone tree. A receptionist.

Your customers talk to it like a person. It acts like your best hire — and it never clocks out.

Answers every call

Voice and text, 24/7, on a real local number. No ring-out, no voicemail, no missed job.

Books, moves & cancels

Straight onto your calendar. Double-booking is mechanically impossible — the guard is built in.

Quotes exact prices

From your price list — base, add-ons, fees, tax — computed to the dollar. Never a guess.

Answers your FAQs

Hours, service area, what to expect, do you do emergency calls — in your words, from your knowledge.

Logs every call

Quotes, complaints, follow-ups — each call lands on your calendar, tagged and searchable.

Texts confirmations

The moment a job is booked, the customer gets a confirmation text. Fewer no-shows.

Not a mockup

This is the actual app.

Every call the assistant takes lands right here — appointments, quotes, follow-ups, all on one calendar.

FrontDesk — your whole week, answered
The FrontDesk calendar: a full week of appointments, quotes, follow-ups and cancellations the AI logged as calls came in
Your day, in your pocket

Run the whole thing from your phone.

Swipe through your day between jobs. Every appointment, every quote, every note the receptionist took — right there, no laptop, no software to learn.

  • Swipe day to day — see who's coming and when.
  • Every call, noted — quotes, complaints and follow-ups, tagged.
  • Search anything — a name, a number, a job — instantly.
FrontDesk on a phone: Wednesday's appointments, a sales note, a follow-up and a quote — the day at a glance
The FrontDesk chat booking a customer and returning an exact itemized quote — a 3-room deep clean totals $197.95, broken down line by line
Talk to it like a person

Say it plainly. It handles the rest.

“Book Maria for a 3-room clean tomorrow at 10.” Booked, noted, confirmation texted. “What does a deep clean cost?” An exact total, itemized — base, rooms, add-ons, fees, tax. No guessing, no “let me check and call you back.”

  • Books in plain language — no forms, no menus.
  • Quotes to the dollar — the same price every time.
  • Never off-brand — it only knows what you told it.
Setup, honestly timed

Live before your coffee cools.

No IT project. No six-week onboarding. You sign up, answer a few questions — it configures itself.

1about ten minutes

Voice & a real number

Sign up, pick a local number, tell FrontDesk your services, prices, and hours. The line starts answering right away.

224–48 hours

Business texting

Carriers require registration before a business can text customers — we file it for you. Confirmations switch on the moment it clears.

3from then on

It runs your front desk

Every call becomes a booking, an exact quote, or a tagged note. You just show up to the work.

Pricing

A fraction of a receptionist.

A part-time front-desk hire runs $2,000–$3,500 a month and goes home at five. FrontDesk never does.

STARTER
$99/mo
The text & web front desk. For a solo operator done missing calls.
  • One local number
  • Web & text booking
  • Exact quotes from your price list
  • Calendar + chat agent
  • Confirmation texts
Start with Starter
PRO
$249/mo
The full receptionist: voice answering plus everything in Starter.
  • Everything in Starter
  • AI voice answering 24/7
  • Reminders & follow-ups
  • Unlimited services & bookings
  • Call notes & search
Start with Pro
BUSINESS
$499/mo
Multiple locations, numbers, and a team sharing one front desk.
  • Everything in Pro
  • Multiple numbers & locations
  • Team seats
  • Priority setup & support
  • Custom knowledge & pricing rules
Start with Business

Flat monthly plans. Founding-customer pricing, locked in at setup. No contract — cancel any month.

Per monthFrontDeskA hire
Answers after hours & weekendsYesNo
Never takes a sick dayYesNo
Books & quotes on the spotYesSometimes
Monthly cost$99–499$2k–3.5k
Part of the IB365 family
“Born from over a year of serious development in the medical space. Now the same highly secure, HIPAA-grade infrastructure is available to every industry.”
Built to HIPAA-grade security standards. Every business runs in its own private space — your calendar, customers, and notes are never shared.
Questions

The honest answers.

How is it live in about ten minutes?

You sign up online, answer a few questions about your services, prices, and hours, and pick a local number — the line starts answering. Business texting to customers needs carrier registration, which takes 24–48 hours; it switches on automatically once cleared.

Do I need to change my current number?

No. You get a new local number for FrontDesk, or we forward your existing line to it — your choice at setup.

Will it really quote the right price?

Yes — it computes from your price list (base rates, add-ons, fees, tax), so every quote is exact and the same every time. No round numbers, no callbacks.

Do I need to be techy to use it?

Not at all. If you can text, you can run FrontDesk. Your whole day lives on your phone; you just swipe through it.

Is there a contract?

No. Month to month, cancel anytime. Founding-customer pricing is locked in at setup for as long as you stay.

Is my customer data safe?

FrontDesk is part of the IB365 family and runs on the infrastructure IB365 built for medical practices, to HIPAA-grade security standards. Every business runs in its own private space; nothing is shared between accounts.

Built for your trade

Made for businesses that live on the phone.

See exactly how FrontDesk answers, books, and quotes for your line of work.

For plumbers For electricians For HVAC For house cleaners For landscapers For roofers

Your new front desk picks up tonight.

Sign up, answer a few questions, pick your number. It's answering in about ten minutes — from $99 a month.

Start at $99/mo Try the demo first

Founding-customer pricing · no contract · cancel any month