For plumbing & HVAC shops

Hear it answer your phone. Right now.

Tell FrontDesk about your shop, then call it like a customer. It answers, tells callers it's an AI, and books the job.

No signup · No card · About 3 minutes · We only text you if you say yes

  • Honest AI: tells every caller it's an AI and the call is recorded
  • Part of IB365, operated by InboundAI365, LLC
  • No platform fee, unlimited users, pay for what you use
Or listen to a recorded after-hours call →
Live demoFrontDesk
Your front desk is readyUses your microphone · recorded and transcribed · about three minutes
  1. Tell it about your shopName, number, services and hours
  2. Call it like one of your customersIt answers as your front desk and books the job
  3. Get your setup link by textAlready filled in with what you said

The demo is recorded and transcribed. What you tell it is saved as a sales lead so we can send your setup link. Privacy

Not a mockup

This is the actual app.

Every call the assistant takes lands right here — appointments, quotes, follow-ups, all on one calendar.

FrontDesk — your whole week, answered
The FrontDesk calendar: a full week of appointments, quotes, follow-ups and cancellations the AI logged as calls came in
Or just listen

A real after-hours call, start to finish.

FrontDeskIncoming call · 9:47 PM
(916) 555-0148
After hours — you're on another job
30 seconds · turn your sound on
FrontDeskon the call
Booked while you worked.
Tomorrow · 10:00 AM
Kitchen sink — leak
BOOKED
Booking alert emailed to the owner

Built for plumbing and HVAC shops — and every trade that lives on the phone

Plumbers Electricians House cleaners HVAC Salons & spas Contractors
The problem

A missed emergency call is a job walking to the next shop.

You're under a sink or on a roof with a condenser — you can't answer. So the homeowner hangs up and calls the next plumber or HVAC company on the list. That's not a lost call. That's a lost job, a lost repeat customer, and the review they'd have left.

Voicemail doesn't work. Most callers won't leave one — they just dial the next guy.
After hours is dead air. The 11pm “my furnace is out” call goes to whoever picks up — and emergency work pays best.
A receptionist costs a fortune. $2,000–$3,500 a month — and they still go home at five.
The fix

FrontDesk picks up every time — and books the job on the spot.

It answers in a natural voice, tells callers it's an AI, puts the job on your calendar, and leaves you a note. Once your texting is registered, it texts a confirmation to customers who book online. Your own local number, live in about ten minutes, with no platform fee. You just show up to the work.

24/7
always answered
0
missed calls
~10 min
to go live
What it does

Not a phone tree. A receptionist.

Your customers just talk to it. It tells them it's an AI, works like your best hire — and it never clocks out.

Answers every call

Answers 24/7 on a real local number. Once you register for texting, texts go out under your business name. No ring-out, no voicemail, no missed job.

Books, moves & cancels

Straight onto your calendar. Double-booking is mechanically impossible — the guard is built in.

Quotes exact prices

From your price list — base, add-ons, fees, tax — computed to the dollar. Never a guess.

Answers your FAQs

Hours, service area, what to expect, do you do emergency calls — in your words, from your knowledge.

Logs every call

Quotes, complaints, follow-ups — each call lands on your calendar, tagged and searchable.

Texts confirmations

After your one-time texting registration, customers who book on your online booking page get a confirmation text. Fewer no-shows.

Your day, in your pocket

Run the whole thing from your phone.

Swipe through your day between jobs. Every appointment, every quote, every note the receptionist took — right there, no laptop, no software to learn.

  • Swipe day to day — see who's coming and when.
  • Every call, noted — quotes, complaints and follow-ups, tagged.
  • Search anything — a name, a number, a job — instantly.
FrontDesk on a phone: Wednesday's appointments, a sales note, a follow-up and a quote — the day at a glance
The FrontDesk chat booking a customer and returning an exact itemized quote — a 3-room deep clean totals $197.95, broken down line by line
Talk to it like a person

Say it plainly. It handles the rest.

“Book Maria for a 3-room clean tomorrow at 10.” Booked and noted. “What does a deep clean cost?” An exact total, itemized — base, rooms, add-ons, fees, tax. No guessing, no “let me check and call you back.”

  • Books in plain language — no forms, no menus.
  • Quotes to the dollar — the same price every time.
  • Never off-brand — it only knows what you told it.
Setup, honestly timed

Live before your coffee cools.

No IT project. No six-week onboarding. You sign up, answer a few questions — it configures itself.

1about ten minutes

Voice & a real number

Sign up, pick a local number, tell FrontDesk your services, prices, and hours. The line starts answering right away.

2usually 1–2 weeks

Business texting (optional)

Carriers require registration before a business can text customers. We file it for you for a one-time $49.99. Online-booking confirmations switch on the moment it clears.

3from then on

It runs your front desk

Every call becomes a booking, an exact quote, or a tagged note. You just show up to the work.

Pricing

A fraction of a receptionist.

No platform fee, no seats, no contract. A part-time front-desk hire runs $2,000–$3,500 a month and goes home at five. FrontDesk costs what you use and never does.

PHONE CALLS
$0.65/min
Billed by the second. A 2½-minute call is $1.63.
CHAT
$15 per million tokens
A typical booking chat is about 21,600 tokens: roughly $0.32.
TEXTS
$0.10 each
Booking codes and confirmations. A one-time $49.99 setup registers your business with the carriers first.
EMAILS
$0.05 each
Receipts, confirmations and notices.
One after-hours booking: a 2 min 30 s call = $1.63. The job it booked: $850.

No subscription. No platform fee. Unlimited users. No contract. A prepaid balance: load $25 or more and pay for what you use. Calls and texts stop when the balance runs out, and you get a heads-up before it runs low. While you hold a FrontDesk number there is a $5 minimum per 30 days, and your usage counts toward it. Cancel any time in the app; unused balance is refunded. Fees and refunds

Compared withFrontDeskA hire
Answers after hours & weekendsYesNo
Never takes a sick dayYesNo
Books & quotes on the spotYesSometimes
What you payWhat you use$2k–3.5k a month
Part of the IB365 family
“Built by the IB365 team after more than a year of building phone, scheduling and messaging software. Now made for every service business that lives on the phone.”
Every business runs in its own private space — your calendar, customers, and notes are never shared. FrontDesk is not for patient health information; healthcare practices that need HIPAA use IB365.
Questions

The honest answers.

How is it live in about ten minutes?

You sign up online, answer a few questions about your services, prices, and hours, and pick a local number — the line starts answering. Texting customers is optional: a one-time $49.99 setup registers your business with the carriers (usually 1–2 weeks), then customers who book online get confirmations under your business name.

Do I need to change my current number?

No. You get a new local number for FrontDesk, or we forward your existing line to it — your choice at setup.

Will it really quote the right price?

Yes — it computes from your price list (base rates, add-ons, fees, tax), so every quote is exact and the same every time. No round numbers, no callbacks.

Do I need to be techy to use it?

Not at all. If you can text, you can run FrontDesk. Your whole day lives on your phone; you just swipe through it.

Is there a contract?

No. There's no contract, no subscription and no platform fee. You load money in advance, pay for what you use, and can close your account any time in the app.

How does paying for what you use work?

Load $25 or more. Calls are $0.65 a minute billed by the second, chat is $15 per million tokens, texts are $0.10 and emails $0.05. Every user on your team is free. When your balance gets low we tell you, and calls and texts stop at zero; your card is never charged automatically. While you hold a FrontDesk number there is a $5 minimum per 30 days, and your usage counts toward it.

Is my customer data safe?

Every business runs in its own private space; nothing is shared between accounts. See our Privacy Policy. FrontDesk is not for patient health information: healthcare practices that need HIPAA use IB365.

Built for your trade

Made for businesses that live on the phone.

See exactly how FrontDesk answers, books, and quotes for your line of work.

For plumbers For electricians For HVAC For house cleaners For landscapers For roofers

Your new front desk picks up tonight.

Talk to it for three minutes and hear it answer as your business. When you like it, it texts you a link that sets it up with everything you told it.

No platform fee · unlimited users · no contract · pay for what you use