You are under a sink with both hands full when the phone rings. FrontDesk answers it, books the job, quotes the repair, and texts the confirmation — so the emergency call becomes your job, not your competitor’s.
A burst pipe doesn’t wait for you to climb out from under a vanity. When you can’t pick up, that homeowner calls the next plumber on the list — and emergency work is the most profitable work you’ve got. Every missed ring is a same-day job walking away.
FrontDesk isn’t only an AI receptionist. It’s the complete front office in one app — the automations that bring money in while your operating cost goes down. Born from over a year of serious development in the medical space. Now the same highly secure, HIPAA-grade infrastructure is available to every industry. Part of the IB365 family.
Yes. FrontDesk answers 24/7, recognizes an emergency, books it into your calendar, and texts you and the customer immediately — so burst-pipe and no-hot-water calls never go to voicemail.
Voice answering and a real local number are set up in one short call — you give it your services, prices, and hours, and the line starts answering. Business texting to customers switches on within 24–48 hours after carrier registration.
No. If you can text, you can run FrontDesk. Your whole day lives on your phone — you just swipe through it. No software to learn and no setup work.
No. Month to month, cancel anytime. Founding-customer pricing is locked in at setup for as long as you stay.
FrontDesk is part of the IB365 family and runs on the infrastructure IB365 built for medical practices, to HIPAA-grade security standards. Every business runs in its own private space; nothing is shared between accounts.
One setup call. A few minutes of questions. It’s answering before you finish your coffee tomorrow.