When the first heat wave hits, every phone in town rings at once. FrontDesk answers all of them, books the diagnostics, quotes the repair, and confirms each booking on the call — so the seasonal rush becomes revenue, not chaos.
The day it hits 98°, you get a month of calls in an afternoon. You physically can’t answer them all — and the ones that hit voicemail book with the company that picked up. Peak season is exactly when a missed call costs the most.
FrontDesk isn’t only an AI receptionist. It’s the complete front office in one app — the automations that bring money in while your operating cost goes down. Built by the IB365 team after more than a year of building phone, scheduling and messaging software, and made for service businesses that live on the phone. Part of the IB365 family.
Yes — that’s where it earns most. FrontDesk answers unlimited calls at once, so when a heat wave lights up every phone in town, every no-cool call gets booked instead of going to voicemail.
Voice answering and a real local number are set up in one short call — you give it your services, prices, and hours, and the line starts answering. Texting customers is optional: a one-time $49.99 setup registers your business with the carriers (usually 1–2 weeks), then customers who book online get confirmations under your business name.
No. If you can text, you can run FrontDesk. Your whole day lives on your phone — you just swipe through it. No software to learn and no setup work.
No. There is no contract and no subscription: you load a prepaid balance and pay for what you use. While you hold a FrontDesk number there is a $5 minimum per 30 days, and your usage counts toward it. Close your account any time in the app.
Every business runs in its own private space; nothing is shared between accounts. FrontDesk is not for patient health information: healthcare practices that need HIPAA use IB365.
One setup call. A few minutes of questions. It’s answering before you finish your coffee tomorrow.
No subscription, no platform fee, unlimited users, no contract. Prepaid: $0.65 a minute for calls, billed by the second, $0.10 a text.