Built for HVAC contractors

The front office that runs itself — for HVAC.

When the first heat wave hits, every phone in town rings at once. FrontDesk answers all of them, books the diagnostics, quotes the repair, and texts confirmations — so the seasonal rush becomes revenue, not chaos.

The problem

The call you miss is the job they book.

The day it hits 98°, you get a month of calls in an afternoon. You physically can’t answer them all — and the ones that hit voicemail book with the company that picked up. Peak season is exactly when a missed call costs the most.

What it does for HVAC contractors

Answers, books, quotes, confirms.

  • AC and furnace no-cool / no-heat calls answered 24/7
  • Seasonal tune-ups and maintenance plans booked automatically
  • Repair diagnostics quoted and scheduled on the call
  • Overflow during heat waves and cold snaps, fully captured
Example — quoted on the call
AC diagnostic + recharge
Diagnostic visit$120
R-410A recharge (2 lb)$180
Condensate flush$40
Total$340

Not just answering. The whole front office.

FrontDesk isn’t only an AI receptionist. It’s the complete front office in one app — the automations that bring money in while your operating cost goes down. Born from over a year of serious development in the medical space. Now the same highly secure, HIPAA-grade infrastructure is available to every industry. Part of the IB365 family.

AI receptionistCRMSchedulingQuoting Follow-upsReferralsConfirmationsAnalytics
Questions

The honest answers.

Can FrontDesk handle the summer call surge for HVAC?

Yes — that’s where it earns most. FrontDesk answers unlimited calls at once, so when a heat wave lights up every phone in town, every no-cool call gets booked instead of going to voicemail.

How fast can FrontDesk go live?

Voice answering and a real local number are set up in one short call — you give it your services, prices, and hours, and the line starts answering. Business texting to customers switches on within 24–48 hours after carrier registration.

Do I need to be technical?

No. If you can text, you can run FrontDesk. Your whole day lives on your phone — you just swipe through it. No software to learn and no setup work.

Is there a contract?

No. Month to month, cancel anytime. Founding-customer pricing is locked in at setup for as long as you stay.

Is my customer data safe?

FrontDesk is part of the IB365 family and runs on the infrastructure IB365 built for medical practices, to HIPAA-grade security standards. Every business runs in its own private space; nothing is shared between accounts.

Your new front desk picks up tonight.

One setup call. A few minutes of questions. It’s answering before you finish your coffee tomorrow.