After a storm, the phone doesn’t stop — and you’re up on a roof, not at a desk. FrontDesk answers every call, books the inspection, and confirms it on the call, so storm demand turns into signed jobs.
A hailstorm rolls through and you get a year of leads in 48 hours. You’re on a roof or driving between them — you can’t answer. The homeowners who hit voicemail sign with the first roofer who picked up, and those jobs are worth thousands each.
FrontDesk isn’t only an AI receptionist. It’s the complete front office in one app — the automations that bring money in while your operating cost goes down. Built by the IB365 team after more than a year of building phone, scheduling and messaging software, and made for service businesses that live on the phone. Part of the IB365 family.
Yes — that’s its strongest moment. FrontDesk answers unlimited storm calls at once, books every roof inspection to your calendar, and confirms each one on the call, so a 48-hour demand spike becomes signed work instead of missed voicemails.
Voice answering and a real local number are set up in one short call — you give it your services, prices, and hours, and the line starts answering. Texting customers is optional: a one-time $49.99 setup registers your business with the carriers (usually 1–2 weeks), then customers who book online get confirmations under your business name.
No. If you can text, you can run FrontDesk. Your whole day lives on your phone — you just swipe through it. No software to learn and no setup work.
No. There is no contract and no subscription: you load a prepaid balance and pay for what you use. While you hold a FrontDesk number there is a $5 minimum per 30 days, and your usage counts toward it. Close your account any time in the app.
Every business runs in its own private space; nothing is shared between accounts. FrontDesk is not for patient health information: healthcare practices that need HIPAA use IB365.
One setup call. A few minutes of questions. It’s answering before you finish your coffee tomorrow.
No subscription, no platform fee, unlimited users, no contract. Prepaid: $0.65 a minute for calls, billed by the second, $0.10 a text.